Privacy Policy
Effective date: 29 October 2026
Legal pages are in English.
This policy explains how TechGaon AI Services ("TechGaon", "we") collects and uses information when you use our website techgaon.in and our app FoodGaon (FOODगाँव).
1. Information we collect
- Account details: your name and mobile number; your email address if you sign in with Google.
- Order details: delivery address, the location you pick on the map, items ordered, kitchen notes, payment method and order status.
- Reviews and favourites: ratings, reviews and dishes you save.
- Restaurant partners: shop name, address, FSSAI and GST numbers, UPI ID, menu and photos.
- Delivery partners: name, mobile number, photo, vehicle details, UPI ID, and live location only while they are marked online.
- Device information: basic technical data needed to run the app and send order notifications.
2. How we use it
- To place, prepare, deliver and track your orders.
- To show you your bills, order history and statements.
- To calculate GST and settlements between restaurants and TechGaon, as required by law.
- To provide support and keep the service safe.
3. Who we share it with
- The restaurant you order from and its delivery person receive your name, phone number, address and order.
- Our service providers: Google Firebase (login, database, hosting) and Google's AI services (used to read menu photos uploaded by restaurants).
- Government authorities when the law requires it.
We do not sell your personal information.
4. Payments
You pay the restaurant directly through your own UPI app or in cash. TechGaon does not collect or store your card, bank or UPI PIN details.
5. How long we keep it
We keep your account while it is active. Invoices and tax records are kept for as long as Indian GST law requires, even after an account is deleted.
6. Your choices
You can update your name in the app, and you can ask us to delete your account at any time. See Delete your account.
7. Children
FoodGaon is meant for users aged 18 and above, or for younger users with a parent or guardian.
8. Grievance officer
Suraj Bhan Pandey, TechGaon AI Services, Pandey Home, Rampur, PO & PS Subeha, Haidergarh, District Barabanki, Uttar Pradesh – 225125. Email: contact@techgaon.in · Phone: +91 91292 03268. We reply to complaints within 15 days.
9. Changes
If we change this policy, we will update the date above and, for important changes, tell you in the app.